Accessing Your Policy Documents

Once registered, all your policy documents can be found in one place

How do I access my policy documents - Guardcover

If you purchased your policy on or before September 22nd 2019

If you need to access your policy documents, you can get in touch with us by email at support@guardcover.co.uk or phone: 

  • For all cycle insurance customers, click here or call 0333 004 3444
  • For all music insurance customers, click here or call 0333 004 3888
  • For all photo insurance customers, click here or call 0333 004 6555
  • For all pet insurance customers, click here or call 0345 450 7042
  • For all touring caravan customers, click here or call 0345 450 6944
  • For all golf insurance customers call 0345 450 6944
  • Our phone lines are open Monday to Friday 9am – 7pm and Saturday 9am – 5pm 

    If you purchased your policy after the 22nd September 2019

    You can log into your online account where you can view, amend and renew your policy documents right here.

    If you purchased after the 22nd September and have not already signed up for an account, then feel free to register for one here.

    How do I access my policy documents - Unoccupied Property

    If you purchased your policy on or before 24th February 2020

    Due to improvements in our site you will need to contact us to view, amend or renew your policy. You can get in touch with us by either:

    • Phone: 0800 316 9842

    Our phone lines are open Monday to Friday 9am – 5pm

    If you purchased your policy after the 24th February 2020

    You can log into your online account where you can view, amend and renew your policy documents right here.

    If you purchased after the 24th February 2020 and have not already signed up for an account, then feel free to register for one here.